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Frequently Asked Questions
Find answers to common questions about our bike rentals.
What is included with my bike rental?
What is your cancellation policy?
Do I need to wear a helmet?
What happens if the bike gets damaged?
Can I return the bike to a different location?
What time can I collect or return the bike?
Is the security deposit required?
I would like to have the bike delivered to a specific location. Will there be delivery cost?
If I rent on Saturday afternoon and return on Sunday morning is it considered 2 days rental or 1?
How long does it take for the refund to occur?
Can I rent the bike for a few hours? Half a day?
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